Fair questions, straight answers

When someone fills in the enquiry form on your website, Quickbell sends them a friendly email reply from your business within about a minute. It asks a couple of questions (what the job is, where, how urgent) and includes your booking link. You get a short summary of each enquiry with the full conversation underneath.

Small trade businesses that get enquiries through a website form and are too busy on the tools to reply straight away. We're starting with plumbers and electricians in Sydney. Other trades, like air conditioning, landscaping and cleaning, are a good fit too. See industries.

Not yet. Today Quickbell handles enquiries from your website form, by email. Text messages (SMS), missed calls and Facebook or Instagram messages are coming later. We'll say so on this site when they're ready, not before.

Yes. The first reply says it's a quick automatic reply from your business, so nobody feels tricked. You read and approve the wording before it goes live.

No. It never quotes prices, promises times you haven't offered, or gives technical or safety advice. It gathers the basics and points people to your booking link, or to your emergency number for anything urgent.

Usually not much. We help connect your existing website form during setup. If your site doesn't have a form, get in touch and we'll talk it through honestly.

Your business name, the suburbs you cover, the jobs you do and don't take, a booking link (or calendar link), an emergency number if you take urgent work, and the email address where summaries should go. We go through it together in plain English.

Tell us during setup. The reply can say when you'll call them back instead. A booking link usually works better because the customer can lock in a time straight away, so we can talk through simple options.

Yes. You approve the wording before it goes live, and you can ask us to change it any time.

Of course. Quickbell only sends the first friendly reply and the questions. You get a copy of every conversation, and you can jump in whenever you like.

No. The pilot is free for 30 days and we don't ask for payment details to start it.

We check in with you before the pilot ends. If you want to keep going, it's A$149/month flat (pilot pricing). If you don't, we switch it off. No bill out of nowhere.

That's the plan: one monthly price, not a fee per enquiry. It's pilot pricing, so it may change as we learn what it costs to run. If it ever does, we'll tell you before it affects you.

No lock-in is intended: month to month, cancel any time. We'll confirm the pilot terms with you in writing before you start. See the intended pilot terms.

We're starting with Sydney so we can do it properly. If you're elsewhere in Australia, drop us a line anyway.

We only use them to run the service for you. We don't sell them or share them for marketing. Read our privacy note (currently a draft).

No. It only replies to people who have sent you an enquiry. No cold emails, no spam.

No. This site uses no cookies, no analytics and no tracking. The free audit works out its estimate in your browser and sends nothing unless you tick the consent box and ask to join the pilot.