For electricians: power's out, they're waiting. Get back to them first.
Half the house is dark, the safety switch keeps tripping, and they've just filled in three forms. Quickbell replies in about a minute with the questions you'd ask and your booking link, so you're the one they hear from.
When enquiries land for electricians
These are made-up but typical moments. Each one is a person who'd like to hear back soon.
Safety switch keeps tripping
No power to the kitchen. They want someone first thing tomorrow.
EV charger install
A planned job worth doing well. They're comparing a few sparkies and want to know what's involved.
Downlights and power points
A reno job with a few bits. Good questions up front save you a site visit just to find out the basics.
Smoke alarms for a rental
A property manager filling in forms after hours. A quick reply with a booking link keeps you in the running.
What a first reply could look like
A made-up example. You'd approve your own wording during setup.
- Says it's an automatic first reply
- Asks one or two useful questions
- Sends your booking link
- You get a summary straight away
- Tripping safety switch · ExampleNew enquiry via your website form
Safety switch keeps tripping and we've got no power in the kitchen. Kellyville. Can anyone come tomorrow morning?
- About a minute laterAutomatic reply from your business
Hi Priya, thanks for getting in touch with Example Electrical. This is a quick automatic reply so you're not left waiting. Does it trip straight away, or when something's switched on? If anyone is in danger, call 000. You can book the next available time here: Book a time
- Straight afterTo: you · Summary
Job: safety switch tripping, kitchen power out
Where: Kellyville When: tomorrow morning
The kind of questions it can ask
You choose the questions during setup. These are the sort we'd suggest for electricians. We keep it to one or two per reply, so it doesn't feel like a form.
- Is any power out right now, or is it planned work?
- Does the safety switch trip straight away or when something's on?
- House, unit or business? Which suburb?
- Roughly how many points, lights or circuits?
- When would suit you?
Good to know
- Quickbell never gives electrical safety advice or tells anyone to reset or touch anything. You approve any safety wording.
- For anything dangerous, the reply can point to your emergency number and to 000, in words you approve.
- Planned jobs like EV chargers, solar-ready boards or rewires get questions that help you quote, without promising a price.
Honest answer
We're starting the Quickbell pilot with plumbers and electricians in Sydney, so this is exactly who we're building it for.
- A good fit if you get enquiries through a form on your website and you're on the tools most of the day.
- Less of a fit (for now) if most of your work comes from phone calls or texts. Those are coming later.
Will it tell customers how to fix the fault?
No. It never gives technical or safety advice. It gathers the basics and points them to you, your booking link or your emergency number.
Can it handle jobs I don't do?
Yes. Tell us during setup, and the reply can say politely that it's not something you do, so neither of you wastes time.
See what slow replies might cost your business.
The free Lead Response Audit takes about two minutes. It's an estimate, worked out in your browser, and it shows exactly how it gets its numbers.
After the pilot: A$149/month flat (pilot pricing, may change; we'll always tell you first). No lock-in contract intended.