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How it works

A normal Tuesday, with Quickbell watching the inbox

You're on a job. A new enquiry comes in through your website. Quickbell replies, asks a couple of questions and sends your booking link. You read the summary when you get a minute.

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The short version

Three steps, then you're back on the tools

  1. 1

    Someone fills in your website form

    Same form you've got now. We connect it to Quickbell during setup.

  2. 2

    Quickbell replies in about a minute

    A friendly email from your business asks what the job is, where, and how urgent. It says up front that it's an automatic first reply.

  3. 3

    They book, you get the summary

    The reply includes your booking link. You get a short summary with the job, the suburb and how urgent it is.

Start to finish

An example conversation

This is a made-up example.

"Example Plumbing", Sam and the times below are invented to show how it works. The exact wording is set up with you, and you approve it before anything goes out.

  1. 7:42am
    New enquiry via the contact form on your website

    Name: Sam
    Suburb: Marrickville
    Message: Hi, hot water system is leaking from the bottom, water all over the laundry floor. Can someone come today?

  2. You're on a roof in Dulwich Hill. Your phone stays in the ute.
  3. 7:43am
    From: Example Plumbing  ·  To: Sam  ·  Subject: Re: your enquiry

    Hi Sam,

    Thanks for getting in touch with Example Plumbing. This is a quick automatic reply so you're not left waiting. The team reads every enquiry.

    Sorry to hear about the hot water. Two quick questions so we can come prepared:

    1. Is it still leaking right now, or has it stopped?
    2. Is it gas or electric, and roughly how old?

    If you'd like to lock in a time, you can book here: Book a visit

    If it's an emergency, call us on 04XX XXX XXX.

    Cheers,
    Example Plumbing

  4. 7:49am
    From: Sam  ·  To: Example Plumbing

    Still dripping. Electric, about 10 years old. Just booked 11am, thanks!

  5. 7:50am
    To: you  ·  Subject: New enquiry: hot water leak, Marrickville (urgent)

    Who: Sam
    Where: Marrickville
    Job: Electric hot water system leaking from the bottom, about 10 years old
    How urgent: Still leaking, wants someone today
    Booking: Sam says they booked 11am through your link

    The full conversation is below this summary.

  6. 10:15am. You climb down, check your phone, and you already know where you're headed next.
Setup

What you set up (with us)

We go through this together during the pilot. No tech skills needed, just answers about your business.

  • Your basics: business name, the suburbs you cover, and the jobs you do and don't take.
  • Your booking link, so customers can pick a time.
  • Your emergency number, for anything that can't wait.
  • Where summaries go: which email address (or addresses) should get them.
  • Your website form: we help connect it so new enquiries reach Quickbell.
  • The wording: you read and approve the reply before it goes live.
Our rules

What we never do

  • Quote prices or promise anything on your behalf.
  • Pretend to be you. The first reply says it's automatic.
  • Give technical or safety advice. That's your job, not ours.
  • Message anyone who hasn't contacted you first. No cold emails, no spam.
  • Sell or share your customers' details.
  • Lock you into a long contract. See pilot terms.
The free pilot

How the 30-day pilot is meant to run

This is how we intend to run it. We'll confirm the details with you in writing before you start.

See pricing and pilot terms

  1. 1

    Do the free audit

    Two minutes, worked out in your browser. If it looks worth it, tick the box to ask about the pilot.

  2. 2

    A short chat

    We email you, ask about your business and check Quickbell is a good fit. If it isn't, we'll say so.

  3. 3

    Set up together

    We connect your website form and write the reply wording with you. Nothing goes live until you approve it.

  4. 4

    30 days on your real enquiries

    Every new website-form enquiry gets a reply in about a minute. You get the summaries.

  5. 5

    Keep it or switch it off

    We check in before the pilot ends. Keep it for A$149/month, or we switch it off. Nothing to pay.

You're the boss

You stay in control

You approve the words

And you can ask us to change them any time.

You see everything

A copy of every conversation, so nothing happens behind your back.

You can jump in

Quickbell only sends the first reply and the questions. The rest is you.

Off when you say

Holidays, or for good. Tell us and we'll switch it off.

Works today

Website-form enquiries, by email

  • A reply to every new website-form enquiry, usually within about a minute
  • A couple of friendly questions and your booking link
  • A summary email to you, with the full conversation
Coming later

More places enquiries come from

  • Text messages (SMS)
  • Missed phone calls
  • Facebook and Instagram messages

Not built yet. We'll update this site when they're ready, not before.

Free 30-day pilot

Try Quickbell free for 30 days.

Start with the free Lead Response Audit. It takes about two minutes, it's worked out in your browser, and nothing is sent to us unless you ask to join the pilot.

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After the pilot: A$149/month flat (pilot pricing, may change; we'll always tell you first). No lock-in contract intended.

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