A normal Tuesday, with Quickbell watching the inbox
You're on a job. A new enquiry comes in through your website. Quickbell replies, asks a couple of questions and sends your booking link. You read the summary when you get a minute.
Three steps, then you're back on the tools
- 1
Someone fills in your website form
Same form you've got now. We connect it to Quickbell during setup.
- 2
Quickbell replies in about a minute
A friendly email from your business asks what the job is, where, and how urgent. It says up front that it's an automatic first reply.
- 3
They book, you get the summary
The reply includes your booking link. You get a short summary with the job, the suburb and how urgent it is.
An example conversation
"Example Plumbing", Sam and the times below are invented to show how it works. The exact wording is set up with you, and you approve it before anything goes out.
- 7:42am
New enquiry via the contact form on your website
Name: Sam
Suburb: Marrickville
Message: Hi, hot water system is leaking from the bottom, water all over the laundry floor. Can someone come today? - You're on a roof in Dulwich Hill. Your phone stays in the ute.
- 7:43am
From: Example Plumbing · To: Sam · Subject: Re: your enquiry
Hi Sam,
Thanks for getting in touch with Example Plumbing. This is a quick automatic reply so you're not left waiting. The team reads every enquiry.
Sorry to hear about the hot water. Two quick questions so we can come prepared:
1. Is it still leaking right now, or has it stopped?
2. Is it gas or electric, and roughly how old?If you'd like to lock in a time, you can book here: Book a visit
If it's an emergency, call us on 04XX XXX XXX.
Cheers,
Example Plumbing - 7:49am
From: Sam · To: Example Plumbing
Still dripping. Electric, about 10 years old. Just booked 11am, thanks!
- 7:50am
To: you · Subject: New enquiry: hot water leak, Marrickville (urgent)
Who: Sam
Where: Marrickville
Job: Electric hot water system leaking from the bottom, about 10 years old
How urgent: Still leaking, wants someone today
Booking: Sam says they booked 11am through your linkThe full conversation is below this summary.
- 10:15am. You climb down, check your phone, and you already know where you're headed next.
What you set up (with us)
We go through this together during the pilot. No tech skills needed, just answers about your business.
- Your basics: business name, the suburbs you cover, and the jobs you do and don't take.
- Your booking link, so customers can pick a time.
- Your emergency number, for anything that can't wait.
- Where summaries go: which email address (or addresses) should get them.
- Your website form: we help connect it so new enquiries reach Quickbell.
- The wording: you read and approve the reply before it goes live.
What we never do
- Quote prices or promise anything on your behalf.
- Pretend to be you. The first reply says it's automatic.
- Give technical or safety advice. That's your job, not ours.
- Message anyone who hasn't contacted you first. No cold emails, no spam.
- Sell or share your customers' details.
- Lock you into a long contract. See pilot terms.
How the 30-day pilot is meant to run
This is how we intend to run it. We'll confirm the details with you in writing before you start.
- 1
Do the free audit
Two minutes, worked out in your browser. If it looks worth it, tick the box to ask about the pilot.
- 2
A short chat
We email you, ask about your business and check Quickbell is a good fit. If it isn't, we'll say so.
- 3
Set up together
We connect your website form and write the reply wording with you. Nothing goes live until you approve it.
- 4
30 days on your real enquiries
Every new website-form enquiry gets a reply in about a minute. You get the summaries.
- 5
Keep it or switch it off
We check in before the pilot ends. Keep it for A$149/month, or we switch it off. Nothing to pay.
You stay in control
You approve the words
And you can ask us to change them any time.
You see everything
A copy of every conversation, so nothing happens behind your back.
You can jump in
Quickbell only sends the first reply and the questions. The rest is you.
Off when you say
Holidays, or for good. Tell us and we'll switch it off.
Website-form enquiries, by email
- A reply to every new website-form enquiry, usually within about a minute
- A couple of friendly questions and your booking link
- A summary email to you, with the full conversation
More places enquiries come from
- Text messages (SMS)
- Missed phone calls
- Facebook and Instagram messages
Not built yet. We'll update this site when they're ready, not before.
Try Quickbell free for 30 days.
Start with the free Lead Response Audit. It takes about two minutes, it's worked out in your browser, and nothing is sent to us unless you ask to join the pilot.
After the pilot: A$149/month flat (pilot pricing, may change; we'll always tell you first). No lock-in contract intended.